IT Services for Growing SMBs
We help you better leverage technology to protect and grow your business.
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Our Clients
How much is reactive IT really costing your business?
Ambitious business leaders never accept unnecessary risks—so why accept IT chaos?
- Endless Distractions: Every hour spent fixing IT is an hour lost growing your business.
- Real Revenue Loss: On average, businesses lose thousands per downtime event.
- Security Nightmares: 60% of small businesses hit by cyber‑attacks shut down within six months.
- Competitive Disadvantage: Competitors innovate while you patch outdated systems.
Maintaining the right IT often feels like a constant struggle
If any of these sound familiar, you’re in good company:
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“Why is something always breaking?” – You patch one issue only to see another pop up.
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“We never know what IT will cost next quarter.” – Surprise bills eat into margins you fought to earn.
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“I’m tired of playing middle-man between employees and tech support.” – Your team needs answers fast, not extra red tape.
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“We can’t risk downtime, but hiring full-time IT talent is out of reach.” – The stakes are high, yet budgets are tight.
Strategic IT Management that Protects and Grows Your Business
Our proactive, business‑first approach delivers:
Free guidance in 15 minutes.
No pushy sales or techie jargon.
Free guidance in 15 minutes.
No pushy sales or techie jargon.
Just suppose your tech frustrations disappeared… What would that free you to achieve?
We guide you to business success by leveraging IT
What Our Clients Are Saying
Chappelle Consulting Group
"Friendly, professional and extremely proficient." I'm the office manager for a financial consulting firm, and we recently switched to Prosper IT. From the initial pitch, through the implementation, the Prosper IT team did a great job of molding the job to fit OUR specific needs, time frame and budget. No question was too insignificant, or dumb, and their thoroughness and efficiency was a perfect match for what we needed. Friendly, professional and extremely proficient. Highly recommend. Courtney Meadows, Office Manager
Servpro of TCR & St. Clair Co.
"This is a company you can trust!"
Before working with Prosper IT we faced unacceptable downtime with our computers and phone system. Being that we are an emergency service provider, this was extremely frustrating. Prosper IT was able to get our technology stable and reliable. The folks at Prosper IT understand the importance of taking care of our service needs so we can better care for our customers. We appreciate the partnership we have. This is a company you can trust! We are thankful for all the help Prosper gives us and helping us providing great customer service by having the right equipment and tools to do our job!
Jason Taylor, President
Crime Stoppers of Metro Alabama
"An invaluable partner in our mission"
Our traditional methods were no longer sufficient, and our attempts to innovate with other IT companies had fallen short. From the initial assessment to the swift implementation of a streamlined system, Prosper IT demonstrated a deep understanding of our unique needs. The transition was seamless, enabling us to retain our valuable records and embrace the flexibility of remote operations without losing any capability to process tips efficiently. Prosper IT has proven to be an invaluable partner in our mission, enabling us to face the future with confidence.
Bob Copus, Executive Director
Alabama Symphony Orchestra
"Modernized our systems in ways that didn’t break the bank"
Before we started working with Prosper IT, we had a big problem: whenever we ran into IT troubles, it took forever to get help. It made us feel like we weren’t important. That all changed when Prosper IT came on board. Suddenly, we got the quick, professional service we needed. They didn’t just patch up issues; they helped us modernize our old systems and always found ways to do it that didn’t break the bank. That’s a big deal for a non-profit like us. If you’re unsure about working with Prosper IT, my advice is simple: give them a shot. You’ll see the difference for yourself.
Mark Patrick, President
Abbey Residential
"I'd definitely recommend Prosper IT to anyone unsure about using their services."
Before working with Prosper IT, we faced a big challenge with our communication and data security. We felt really exposed to data theft and miscommunications.
After teaming up with Prosper IT, we saw a huge improvement in our IT security and how we communicate. I'd definitely recommend Prosper IT to anyone unsure about using their services; they've been great to work with. Not only did they fix our immediate issues, but their proactive approach ensures potential problems are addressed before they even arise. In short, Prosper IT has made our data safer and our team more confident.
Frank Barefield, President
Your Path to Better Business IT
Step 1: Consult & Assess
We get to know you and your team, what makes your business unique, your challenges, and your opportunities.Step 2: Get a Plan
Working together, we develop a technology plan of IT services and support that is custom tailored to your strategy, budget, and timeline.Step 3: Prosper With IT
In addition to supporting your everyday needs, we help you grow your IT maturity through quarterly iterations, moving at a pace that is right for your team and your budget.Result: Your business runs smoother, customers stay happier, and you look like the visionary leader you are.
No pushy sales or techie jargon.
For growth-minded SMB firms
Free guidance in 15 minutes.
No pushy sales or techie jargon.
Free guidance in 15 minutes.
No pushy sales or techie jargon.
Reactive IT costs way more than you think
Reactive IT drains your budget through:
- Emergency fixes & hardware surprises
- Productivity losses (avg. $200/employee/mo)
- Compliance fines & breach fallout
Hiring one mid‑level IT employee can cost 90K+ per year (salary & benefits).
Prosper IT’s full expert team delivers broader coverage for a fraction of that—turning IT into an investment with clear, measurable returns.
Learn more from a Solutions Advisor.
No pushy sales or techie jargon.
The Best Practices Self Assessment
Get the right technology for you and your business
Strategy
We focus on business outcomes, not the technology itself.Maturity
We help clients mature their IT over time and at their own pace.Relationships
Together, we build lifelong, high-trust partnerships.Free guidance in 15 minutes. No pushy sales or techie jargon.
Free guidance in 15 minutes.
No pushy sales or techie jargon.
Is Prosper IT the right technology service provider for you?
Not all providers are the same.
Relationship & Trust
Depth of Talent
Tools & Processes
Strategic Guidance
Responsiveness & Flexibility
Scalability & Geographic Reach
Pricing & Contract Transparency
Cybersecurity & Compliance
Mission-driven, owner-led, you talk to the same people every quarter.
Bench sized for SMBs—senior engineers without enterprise-size egos.
Enterprise-grade tools, ticketing system, NOC, ITIL/ISO 20000 workflows, but delivered in plain English.
Dedicated vCIO and roadmap sessions map tech to business goals.
Local team, named contacts, SLAs measured in minutes—not hours.
Designed for 10-250 seats and regional growth—no “outgrow your MSP” ceiling.
A la carte services absed on your needs and invoiced per unit based on usage. Projects and hourly work fully documented and reported.
Dedicated SMB security stack, backed by 24/7 SOC, and aligned to industry best practices.
Typical Local
Providers
Ultra-personal, but coverage can vanish during high volume.
Usually good enough for everyday needs. Can be challenging with more complex needs.
Often manual “best-effort” processes and dated toolsets. Sometimes has a ticketing system.
Reactive—fixes issues but rarely drives long-term IT strategy.
Super quick when available; capacity limits can delay larger projects.
Limited to local market and current headcount.
Hourly billing or informal retainers. Tiered bundles obfuscate services provided.
Often basic anti-virus and firewall. Sometimes offers more advanced cybersecurity toolsets.
Large
MSPs
Account managers rotate; you’re one of thousands of clients.
Hundreds of specialists, but your tickets compete with Fortune 500s.
Best-of-breed tooling; heavy automation.
Offers strategic planning, but usually sold as a pricey add-on.
24/7 global help desk, but queue times and tier-1 scripting frustrate SMBs.
Coast-to-coast (and often global) coverage; ideal for large multi-site firms.
Tiered bundles, long contracts, and change-order fees add complexity.
SOC, MDR, and compliance services baked in—at enterprise pricing.
Telephone
Providers
Largely transactional call-center model; reviews show mixed experiences. Utility mindset.
Massive workforce, yet many engineers focus on carrier networks, not day-to-day SMB issues.
Same cutting-edge platforms used in nationwide networks.
Connectivity-centric; new cyber spin-off still maturing on business IT strategy.
National call centers; ticket priority skews toward telecom services.
U.S.-wide fiber/mobile footprint and huge data centers.
Bundled with telecom terms; discounts often tied to multi-year circuits or mobile lines.
Enterprise level toolsets. "One size fits all" approach.
If you're ready to lead your business forward without tech frustrations, take this simple first step today
What time works best for you?
P.S. Every month you delay, you’ll keep paying the hidden tax of downtime and lost opportunity. Let’s fix that now.